Legal

Privacy

What we collect when you contact us, why we collect it, and the rights you have over it.

Loadpath respects your privacy and processes personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

What we collect When you submit an enquiry, request a quotation or contact us, we collect the details you provide: your name, company, email address, telephone number and the content of your message.

Why we collect it We use this information only to respond to your enquiry, prepare a quotation, arrange supply, work or hire, and keep a record of the transaction.

How we store and share it Enquiries are stored in our business systems and are accessible only to Loadpath staff who need them to respond. We do not sell personal information. We share it with third parties only where this is necessary to fulfil your request — for example a supplier or transporter — or where the law requires it.

How long we keep it We retain enquiry and transaction records for as long as necessary to service the relationship and to meet legal, tax and accounting obligations, after which they are deleted.

Your rights You may ask us to confirm what personal information we hold about you, to correct it, or to delete it where we are not required to keep it. To do so, contact us using the details on this website.

Cookies This website does not build advertising profiles of its visitors. Any information collected is used to operate the site and respond to your enquiries.

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